2024 Sales Associates - Multiple Positions Available

Founded in 1928, Dunbar Cycles is Vancouver’s oldest bike shop. Today it has grown into one of Canada’s foremost mountain bike shops in addition to offering a full range of hybrid and road bikes.

With knowledgeable, experienced mechanics and a shop full of avid riders, we are confident in our products and committed to offering that old fashioned service that is so key in the bike industry. Centrally located in the heart of the city at West Broadway and Columbia, Dunbar continues to push the envelope when it comes to nurturing the sport and developing up-and-coming racers. With a team of over a dozen sponsored riders and our annual Dunbar Summer Series race events, we take our responsibility to give back to the cycling community seriously.

GENERAL FUNCTION
You recognize yourself when you enter our store. You love to talk about all things bike as much as you love to ride them. You always scope out the latest news or product release, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

MAJOR DUTIES AND RESPONSIBILITIES
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

BASIC QUALIFICATIONS
• 3-4 year of retail experience
• Experience in Mountain Biking and/or Road Cycling is a must.
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and bikes
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including weekends, and holidays

ADDITIONAL INFORMATION
• Starting date FEBRUARY 15, 2024
• Multiple positions available, both Full and Part-Time.
• Compensation commensurate upon experience. $20-$24/hour + commissions
• You need to be legally eligible to work in Canada and must have a valid work permit.

PERKS
• Commissions on bicycle sales
• Free Coffee from in house Espresso machine
• Full Health benefit for full time staff
• Pro deal on bikes and gear.



Please email a resume over to “stefanATdunbarcyclesDOTcom"