Trails not showing on Ride Planner

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Trails not showing on Ride Planner
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Posted: Oct 16, 2016 at 17:42 Quote
Hey,

Yesterday afternoon (Australian times) Added some little trails and links to assist with planning race routes, water main, link & grassy loop being the trails I added.

http://www.trailforks.com/region/castle-hill/map/

They show up on the region map, but not yet on the ride planner.

I've not had them take this long, maybe it's just a system go slow thing.

Cheers Michael

Posted: Oct 16, 2016 at 18:06 Quote
Adverse wrote:
Hey,

Yesterday afternoon (Australian times) Added some little trails and links to assist with planning race routes, water main, link & grassy loop being the trails I added.

http://www.trailforks.com/region/castle-hill/map/

They show up on the region map, but not yet on the ride planner.

I've not had them take this long, maybe it's just a system go slow thing.

Cheers Michael

Happens at my trails too

Mod Plus
Posted: Oct 19, 2016 at 16:03 Quote
The ride planner doesn't load the trails directly, it loads from a separate routing database after the trails are all split-up into routable sections. The system is supposed to fire an update for the region when a trail is added or edited to update this in the backend. Depending on the complexity of the region can take anywhere from a few minutes to an hour.

The trails seem to be in the ride planner now?

It seems the routing area for that region is fairly large and includes a lot of city roads, so its probably slow to update.


Posted: Dec 29, 2016 at 3:17 Quote
the same happens to my route - map doesnt show trails in ride planner (no matter how long I'm waiting for)

Mod Plus
Posted: Dec 31, 2016 at 11:41 Quote
pit3r wrote:
the same happens to my route - map doesnt show trails in ride planner (no matter how long I'm waiting for)

what region?

Posted: Jul 10, 2019 at 22:02 Quote
This is happening on Vedder for me. Anyone else have this problem?

Posted: Jul 11, 2019 at 8:54 Quote
If I zoom out i can se trail but zoomning in they disapear and app crasches all the time. I have reinstalled it 4-5 Times but same!

Mod Plus
Posted: Jul 16, 2019 at 12:44 Quote
The ride planner is pretty messed up at the moment in many places. Going to be a huge hassle to fix.
Vedder should be working again now though.

Posted: Jul 22, 2019 at 9:15 Quote
I'm also having issues in my region, "Hlíðdarfjall" "Akureyri" "Iceland"

I have been trying to make and publish a route and timed sections for a Enduro race we are having very soon.
My newer trails, over the past couple of months/weeks are not showing up and I'm running out of time.
I was rely hoping to use Trailforks to publish the route for the race.
All the newer, higher up trails don't show on the route planer.
Can you please take a look at my region?

Mod Plus
Posted: Jul 25, 2019 at 14:25 Quote
sigurdur wrote:
I'm also having issues in my region, "Hlíðdarfjall" "Akureyri" "Iceland"

I have been trying to make and publish a route and timed sections for a Enduro race we are having very soon.
My newer trails, over the past couple of months/weeks are not showing up and I'm running out of time.
I was rely hoping to use Trailforks to publish the route for the race.
All the newer, higher up trails don't show on the route planer.
Can you please take a look at my region?

routing fixed in this region now.

Posted: Jul 28, 2019 at 6:19 Quote
canadaka wrote:
sigurdur wrote:
I'm also having issues in my region, "Hlíðdarfjall" "Akureyri" "Iceland"

I have been trying to make and publish a route and timed sections for a Enduro race we are having very soon.
My newer trails, over the past couple of months/weeks are not showing up and I'm running out of time.
I was rely hoping to use Trailforks to publish the route for the race.
All the newer, higher up trails don't show on the route planer.
Can you please take a look at my region?

routing fixed in this region now.

do you know how long the ride planner will be down for? I keep getting down for maintenance when trying to build a route for the last 2 days.

Mod Plus
Posted: Jul 28, 2019 at 6:26 Quote
gcubed wrote:
canadaka wrote:
sigurdur wrote:
I'm also having issues in my region, "Hlíðdarfjall" "Akureyri" "Iceland"

I have been trying to make and publish a route and timed sections for a Enduro race we are having very soon.
My newer trails, over the past couple of months/weeks are not showing up and I'm running out of time.
I was rely hoping to use Trailforks to publish the route for the race.
All the newer, higher up trails don't show on the route planer.
Can you please take a look at my region?

routing fixed in this region now.

do you know how long the ride planner will be down for? I keep getting down for maintenance when trying to build a route for the last 2 days.

Couple of days. We are currently regenerating all the routing regions, since the old ones were starting to cause a lot of issues.

Mod Plus
Posted: Jul 29, 2019 at 10:01 Quote
I hope to have it finished tonight.

Posted: Aug 13, 2019 at 10:02 Quote
canadaka wrote:
I hope to have it finished tonight.

i didn't come back quickly but thanks guys!

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