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GCN+ refund


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flag froddd
Posted: Jan 9, 2024 at 4:22 Quote
Has anyone who got their GCN+ subscription through the Apple App Store got a refund yet?

Mate of mine (who uses Android) says he got his refund a little while ago — I still haven’t received anything. I contacted GCN, they said I had to contact Apple Support, which is a right fob off.

Problem is, can’t go through the refund request as the app doesn’t show up when selecting that. I’ve sent a couple more strongly worded responses to GCN but so far nothing, I’m all ears if anyone has any idea how to get that back!
flag Henryd555
FL
Posted: Jan 9, 2024 at 5:57 Quote
froddd wrote:
Has anyone who got their GCN+ subscription through the Apple App Store got a refund yet?

Mate of mine (who uses Android) says he got his refund a little while ago — I still haven’t received anything. I contacted GCN, they said I had to contact Apple Support, which is a right fob off.

Problem is, can’t go through the refund request as the app doesn’t show up when selecting that. I’ve sent a couple more strongly worded responses to GCN but so far nothing, I’m all ears if anyone has any idea how to get that back!

Yeah I got my refund on the day the site went offline in December and I use an iphone. When did you first order the subscription?
flag froddd
Posted: Jan 9, 2024 at 6:06 Quote
Henryd555 wrote:
Yeah I got my refund on the day the site went offline in December and I use an iphone. When did you first order the subscription?

That's interesting, I got the subscription in June 2023. Did you purchase the subscription through the App Store/GCN+ App as well then, or via the GCN website?
flag froddd
Posted: Jan 15, 2024 at 2:11 Quote
In the end I had to call Apple to get them to look into it. They eventually processed the part refund. Faff!
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