ridetenet

I wish it was as simple as a being a chunk of metal with a spindle and bearings. Machining parts in WA state is time consuming and labor intensive and unfortunately that bodes poorly for the economics of an affordable pedal. I get it, $280 is not for everyone, the good news though is that we have a lower cost offering that carries a lot of the same tech but produced in an affordable way via Taiwan.

@shaheeb: I'm very sorry to hear that. Holler at me directly at [email protected] and I will get you sorted!

Fuck yeah Josh! Congrats!

Hahah, this is a losing battle.

@ocnlogan: Free Refresh in the first year includes a pedal spa treatment (I like that lol) we replace bearings, bushings, and seals for sure and then any other parts that are damaged or showing excessive wear (spindles, pins, etc etc). You are correct you just pay to get them to us and back and we cover the rest. Then every year after we will send you a set of bearings and bushings for free + cost of shipping (like $4 anywhere in the US). We also offer paid Full Refreshes for people who don't want to do the work themselves where we install all new parts from a rebuild kit. You can definitely get around using our service tool by using the spindle to insert the bearings, a 13mm tap to remove the bushing, and a socket to install the bushing, but the service tool really smooths out the process and prevents the bushing from cracking during install. You are more than welcome to swing by the shop. Tenet is a legit small operation that I run out of the shop behind my house, but I have people by all the time. Just shoot me a message on the site and we can arrange a meet up!