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Chain Reaction Cycles will not...
send me a replacement with a return shipping label. Only purchased 2 months ago and part is obviously broken. They want me to return everything for inspection and because I purchased caliper with lever, I won't have a lever so that I can continue to ride my bike. Already purchased a back up SLX caliper just so I can keep riding. Unethical!
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Video info
- Date Posted
- May 7, 2016 at 12:15May 7, 2016
- Category
- Dumb Internet Videos
- Location
-
Coventry, Connecticut, United States
6 Comments
- + 5
allaroundnut
(May 8, 2016 at 20:18)
Support your LBS - Warranty troubles solved.
- - 3
If you'd bought local, paid a proper price then you'd get lbs style after care and be sorted by now. You can't expect a face less money grabbing blight to treat you like an old friend where you could be in a lbs. Unfortunately your the unethical in the situation.
- + 2
I support my local bike shop. I even had them designs me a custom wheel set. However, I occasionally buy online because I like working on bikes myself. The issue is the CRC warranty policy that they're not working with me on: www.chainreactioncycles.com/us/en/customer-service/warranty-claims
So... this makes me unethical?
So... this makes me unethical?