I'll second that on the customer service. I blew up my DHX2 shock, so I emailed Commencal USA. They called me within 30 minutes and told me exactly how to get the shock warrantied by Fox. Super helpful people
Little story about dealing with Commencal in Australia. My brand new 2020 Clash Race has a faulty KS dropper from out of the box. Commencal has asked me to send it to the KS distributor in Australia for repairs and also offered to pay the postage. Had the dropper faulted a few months down the track I'd be ok with this, but given that it is faulty right out of the box it would've been nice if they'd just swapped it out. Nevertheless I should credit them for their prompt response to my email.
Only letting you guys know because when I made the decision to buy a new Commencal one of the most important things to me was after sales service. Having had a nightmare ordeal with Trek a few years ago I never want to have to go through that shit again. This topic was the determining factor when choosing between a new Commencal and a new Canyon as I'd heard bad things about Canyon's service.
Canyon Australia post sales service has been great for myself and friends.
When looking at feedback of Commencal, YT and Canyon ... find out which office they are talking about as results heavily vary depending on country.
Little story about dealing with Commencal in Australia. My brand new 2020 Clash Race has a faulty KS dropper from out of the box. Commencal has asked me to send it to the KS distributor in Australia for repairs and also offered to pay the postage. Had the dropper faulted a few months down the track I'd be ok with this, but given that it is faulty right out of the box it would've been nice if they'd just swapped it out. Nevertheless I should credit them for their prompt response to my email.
Only letting you guys know because when I made the decision to buy a new Commencal one of the most important things to me was after sales service. Having had a nightmare ordeal with Trek a few years ago I never want to have to go through that shit again. This topic was the determining factor when choosing between a new Commencal and a new Canyon as I'd heard bad things about Canyon's service.
Canyon Australia post sales service has been great for myself and friends.
When looking at feedback of Commencal, YT and Canyon ... find out which office they are talking about as results heavily vary depending on country.
Hey guys, i’m going to buy a clash but i can’t decide wich model between the essential fox brushed 2019 and the clash race 2020. There is a 400€ difference… is this difference worth it or not? I will mainly use the bike for freeride, big jumps/tricks and bikepark, not so much enduro.
Hey guys, i’m going to buy a clash but i can’t decide wich model between the essential fox brushed 2019 and the clash race 2020. There is a 400€ difference… is this difference worth it or not? I will mainly use the bike for freeride, big jumps/tricks and bikepark, not so much enduro.
I would go for the Race despite being more expensive. I think the front and rear suspension from Rockshox is better, both from what i have read and that i am far from impressed with the 36 and X2 on my 2017 Scott Voltage FR710. The Essential has E13 rims. E13 being one of few brands that i will never buy anything from again. On the other hand i will definetly buy Spank wheels again. So pretty easy choice for me at least.
What spring weights are everyone running on the super deluxe coil? I've got a large race which came with a 450lb coil but with myself only weighing 155lb kitted up i'm barely seeing 20% sag. I've wound all preload and compression damping off too!
What spring weights are everyone running on the super deluxe coil? I've got a large race which came with a 450lb coil but with myself only weighing 155lb kitted up i'm barely seeing 20% sag. I've wound all preload and compression damping off too!
For your weight ... try 300 or 350 depending your style of riding.
All right the season is almost over here in Quebec and I've never ridden as much as this summer, I don't know how many miles but let's say on average 3-4 ride per week since May. This bike still impresses me ! I've got the coil version and I'm wondering why they've removed all the coils for the 2020...bummer
So I only have one true ride in on the Clash, but I'll still give my first ride impressions. Before this bike, I rode a 2017 Diamondback Catch, which is what my experience is based off of. Overall, I'm pretty happy with this bike. The true test will come this summer when the bike parks open up (I'm looking at you Trestle) -Weight (size large): 35.3lbs / 16kg; set up tubeless with 420g pedals, a 102g bash guard, and about 100g in frame protection. -HT angle: 65deg on the dot. -Fit: I'm 6'0" / 1.83m tall, 33.5" / 85cm inseam, and 73" / 185cm wingspan. The Clash fits me just about perfectly. -Suspension is currently set up how Fox recommends it.
Climbing: Actually pretty good, considering what this bike is intended for. With the firm lever engaged, this bike ascends slow, technical singletrack pretty well. I actually PR'ed on a segment or two.
Descending: Exactly what you expect. the coil is super plush and helps make the bike feel planted. In between downhills when I'm cranking on the pedals, the suspension doesn't wallow much at all.
I do have the seatstay issue, where the chain rubs on the seatstay guard in the 2 smallest gears. Commencal USA recommended replacing the stock guard with a thinner rubber, along the lines of 3M mastic tape. The support tech said he hadn't heard of new dropouts being developed, but he was going to ask Commencal HQ for confirmation. In the meantime, I moved the stock guard forward and put rubber mastic tape closer to the axle. It still rubs in the smallest cog, but I don't use that gear much anyways thanks to the 34t chainring.
I also had issues with the chainstay guard, where the plastic was deformed and wouldn't sit flush with the seatstay. Solved this one with a good ol' zip tie. Mine didn't have any adhesive on it, which I thought was odd.
I'll try to answer any questions you might have
Where in Fort Collins do you ride that thing!? It seems like it would be way too much bike for around here. I still really want one though!
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