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Altitude C50 scratched finish

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Altitude C50 scratched finish

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flag Marthybikes
Posted: Feb 16, 2022 at 2:07 Quote
photo
^^ Picture

My bike is almost brand new and I was wondering if it's suppose to have a scratched finish? its a C50 2021 model and it looks like it's been scratched all over the place under the clear coating.
flag noideamtber
Posted: Feb 16, 2022 at 12:09 Quote
that looks like something has been rubbing on it for sure.
flag Marthybikes
Posted: Feb 16, 2022 at 12:16 Quote
noideamtber wrote:
that looks like something has been rubbing on it for sure.

Yeah really annoying. Its like that on the whole frame, but not the matte areas. I contacted RM and they told me to claim warranty at the shop. Wonder how long it will take to get a new frame.
flag mtbtrekracer
Posted: Feb 16, 2022 at 12:49 Quote
interesting, its like it was a demo frame or something - They should let you keep riding that frame untill new one arrives.
flag Marthybikes
Posted: Feb 17, 2022 at 1:36 Quote
mtbtrekracer wrote:
interesting, its like it was a demo frame or something - They should let you keep riding that frame untill new one arrives.

Is it even possible to make a bike look like that in a year if it was for demo before I bought it? I think the finish is bad from the factory.

Its like that on all the glossy parts of the frame. Anyone else with a 2021 altitude here that can check their bikes?
flag Grubeluk
O+
Posted: Feb 19, 2022 at 23:54 Quote
Its all fine on mine, also after more than a year.

However, I had the feeling that it is a bit on the sensitive side when you attach things to the frame as it started to have similar scratches in that area. So i put transparent tape around the parts of the frame where i have my tube attached (simpler and easier than a full frame protection...)
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