MichaelHannah

I have had to book the bike that you sold me in for a full service and restore because the brake pads for the rear brakes were missing, the dropper post cable was broken, the rear tyre had a side wall split and the hydraulic brakes aren’t working because they need bleeding. As a result, the bike was not in working condition and i still haven’t been able to ride it. You described the bike as being in good condition which is a misdescription. I anticipate that the total cost to me to get the bike into working condition will be over £150. I think the fair solution is for you to refund me these costs and I am happy to send you all the receipts to evidence the work that had to be done to bring the bike into the condition that you described it on sale. Please contact me to resolve this ASAP. Thanks