SDG-COMPONENTS

@Poziman: Right on! Bet your son will be pumped this Christmas!

We just received the individual components into our USA warehouse yesterday, so most retailers will start to see them shortly. Our Swiss distributor TST won't be receiving until well into the new year so your best bet is to check the European retailers as they'll be sure to get them in asap.

@megatryn: if all customers were as well aware of the benefits of I-Beam it'd be no problem, but unfortunately it's still not widely accepted; especially outside of the DH/DJ market. The railed dropper market is certainly crowded, but still room for us to come in with a product that improves on other offerings with unrivalled durability, simplicity and competitive pricing. As the Tellis continues to gain credibility we'll for sure be able to bring out the I-Beam head and offer something that really stands out from the crowd with the best rail interface out there.

@YoKev: Yeah, most definitely the case if you were an early adopter. We tested the hell out of the posts well before production, so it's really unfortunate that an assembly issue tarnished the experience. Stoked you're loving the saddles though!

Sorry you had those issues, I understand that's got to be extremely frustrating for you. Some of our production posts didn't have the actuator nut properly torqued to the actuator and cartridge, so unfortunately we had a batch that developed this play. Simple fix, but hard to have confidence in a new product especially after the same issue twice. We've since sorted the assembly so this isn't an issue, so you definitely shouldn't run into it again. Shoot us a message if you ever want to try it again and we'll send you a discount code to help out.

Did you send us a message regarding this? Obviously shouldn't have issues after 28 days, so please do message support@sdgcomponents.com and we can see if it's a setup or manufacturing issue.

Definitely not dead! It's still alive and very well. As we were brand new to the dropper market we wanted to prove ourselves first with a railed version, but you can bet we're more than keen to bring the benefits of I-Beam to the dropper segment.

@sam264 As we'd mentioned in the original launch, we utilized off the shelf parts for many of the internal components, because they worked quite well and allowed us to keep the cost down. We're not trying to hide that which is why we included the photo of the internals. Compared to those options you listed we offer both seat tube diameters (Bontrager/Giant are limited there), but more importantly we offer all the small parts for the post. So down the road when your warranty runs out (with any brand) you can fully service your post. Plus with all the service videos we've made live from the get go, you can do servicing yourself or any local shop can without any specialized tools you'll need to source.

We got your back!