dinde

A disappointing interview from James (editor on pb). I was contacted by him about 2 months ago. Was asked if I'd like to be featured in the article about sick to which I said yes. He asked and I've given him all the details about my experience with them hoping it'll help my case. I even postponed taking legal action giving them a chance not to go down that route. Lack of communication with James (pb) made me look him up and when checked his fb profile saw a picture with no other then sick gang posing and him beside them. At that moment I felt that I was messed around by sick and it was just another way of gaining time. Lack of responses to emails sent to James in trying to get some info on the process became even more stressful than dealing with sick. It is like you reach out to a drowning person and the let go.. ah, well... After reading Hannah's piece on stw wish I would have helped her as she seems to have put a lot of constructive work in this. I ordered xxl titanium gnarcissist luxe on 23 March 2018. Have been told that at the time there were only 3 of them "in the wild". I recently found out that there are 20+. Someone has received no23 in February 2019. This got me fuming! So,.. I'm wondering where the f***k that frame is.. They definitely been getting or got delivery of those frames. As my was ordered this long ago it was definitely in that shipment. I've been told it should be with me any day now. This was all more than half a year ago. I saw a picture of the frame that looked exactly like one I ordered at the time it was supposed to be delivered but was told it was not mine. I believe I'm the longest standing outstanding customer (prove me wrong) that has no frame, no refund, no communication. They have paid 16k on refunds..yet I haven't received one when requested.. .. And they say it's not a scam. You've scammed me.

@Gackt: I'm not sure but maybe you are missing something here.. Not sure if you fully understand what is going here..

@tomhoward379: Don't see any Sick responses, probably because they blocked me when I made an enquiry about demo bikes (didn't get any response to the query unfortunately). Wonder and would like to know how many people actually bought a Bike of sick? Just in case they were referring to the frame then technically it has been over a year. They should check the last email they sent to me. Sad,... When all of this is going on all you hear is that they defend themselves by saying that no one has waited for a product a year... Clearly missing something more important here.

@HurricaneCycles: That is absolutely understandable. In many these cases customers were extremely patient and tolerant I've no doubt. A lot of people waited for many many months. Customers should not soak up suppliers issues and, as you said, no excuses should be made.