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Sick bicycles customers-record of orders thread

PB Forum :: United Kingdom
Sick bicycles customers-record of orders thread
Author Message
flag Gackt
Posted: May 23, 2019 at 11:03 Quote
Headbanger, Large. Order on December 19th 2018. Contacted them several times with only a couple of generic responses. Started the refund process through Paypal in early/mid April. Still on-going.
flag DC1988
Posted: May 23, 2019 at 12:25 Quote
Do PayPal not refund after 30 days unless the seller responds accordingly?
flag Gackt
Posted: May 23, 2019 at 22:08 Quote
30 days came, PayPal asked for further information, which I provided. The status just says "under review". I messaged PP but just got a generic response saying that they'll contact me shortly.
flag BrantleyB
Posted: May 23, 2019 at 22:09 Quote
Gackt wrote:
30 days came, PayPal asked for further information, which I provided. The status just says "under review". I messaged PP but just got a generic response saying that they'll contact me shortly.
Use their online chat. It works really well.
flag Gackt
Posted: May 24, 2019 at 0:20 Quote
BrantleyB wrote:
Gackt wrote:
30 days came, PayPal asked for further information, which I provided. The status just says "under review". I messaged PP but just got a generic response saying that they'll contact me shortly.
Use their online chat. It works really well.

I'll give that a go. Thanks, man.
flag sacalobra
Posted: Jun 17, 2019 at 4:50 Quote
Anyone received orders without PayPal having to force the issue?

Or anyone still outstanding refunds?
flag BrantleyB
Posted: Jun 17, 2019 at 6:06 Quote
sacalobra wrote:
Anyone received orders without PayPal having to force the issue?

Or anyone still outstanding refunds?

I still haven’t received a refund or a reply.
flag craigadams
Posted: Jun 17, 2019 at 15:58 Quote
Had an email on May 28th saying my request had been assigned.

Replied last week asking for update. Nothing back yet.

Maybe the response is stuck in customs?
flag BrantleyB
Posted: Jun 17, 2019 at 18:59 Quote
craigadams wrote:
Had an email on May 28th saying my request had been assigned.

Replied last week asking for update. Nothing back yet.

Maybe the response is stuck in customs?

What number did you get
flag craigadams
Posted: Jun 18, 2019 at 17:11 Quote
BrantleyB wrote:
craigadams wrote:
Had an email on May 28th saying my request had been assigned.

Replied last week asking for update. Nothing back yet.

Maybe the response is stuck in customs?

What number did you get

higher than 50 but lower than 60 (trying to remain anonymous on here - tinfoil hat etc etc) lol
flag craigadams
Posted: Jul 5, 2019 at 16:04 Quote
Still tumbleweeds despite numerous emails to their customer "service"
flag BrantleyB
Posted: Jul 10, 2019 at 6:14 Quote
Pic is blank on my end
flag craigadams
Posted: Aug 14, 2019 at 21:58 Quote
Their customer 'service' email from their website is now bouncing back too.

Still haven't received my refund.

Still not returning my multiple emails.

Have kept a level head the entire time, but now is really starting to f*ck me off.

Anyone else had any updates?

 


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