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HuntBikeWheels mikelevy's article
Apr 10, 2020 at 8:17
Apr 10, 2020
Hunt's New E_Enduro Wheelset - Pond Beaver 2020
@PB-J: Thanks, that's also useful for us to consider, as you say different tyres will have different effects and protection for the rim. We're actually doing some lab impact testing with varying tyre carcasses just last week and getting some interesting results. Your point about model/brand is very good as there is huge variation there and will help us explore this further, you've made our brains tick harder. Interesting you should mention the different widths front/rear rim, we are looking at keeping the higher volume front 33 but pairing up with 31 rear with extra material so yeah we defo agree with you there. Thank you again and all the best to you and yours during these times, Tom Marchment, HUNT.
HuntBikeWheels mikelevy's article
Apr 10, 2020 at 7:13
Apr 10, 2020
Hunt's New E_Enduro Wheelset - Pond Beaver 2020
Thanks Skooks, sorry for any confusion. H_CERAMIK is a Keronite treatment we apply to some of our freehub bodies. They are steel bearings in the hub, as you say not much point worrying about a watt or two drag when you have 400w e-assist. Thanks, Tom Marchment, HUNT Wheels.
HuntBikeWheels mikelevy's article
Apr 10, 2020 at 7:07
Apr 10, 2020
Hunt's New E_Enduro Wheelset - Pond Beaver 2020
@hhaaiirryy: Hi Guys, First up I want to thank you all, honest feedback and taking it on board is how we get better. We are always listening and wanting to be the best we can be for you guys as we are riders and ride these wheels ourselves. I do customer live chat at the weekends, Paddy (product manager) and Sam (MTB Manager) and I have weekly meetings with our warranty guys (Dan & Al), I'm in touch with the customer service team regularly and also we have regular feedback and chats with our pro riders including Matt Stuttard (19th EWS last year). It's great to have your experience feed into what we do, so thank you. We have two full time engineers here https://www.huntbikewheels.com/blogs/the-rider-firm-people plus my Dad John is a Chartered Materials engineer. I always discuss any comments section feedback so thank you. On the gravity focused wheels we always specced 6069-T6 alloy (same as Stan's top of the range rims) whilst it is approx +80% more expensive per rim than 6061-T6 (Stan's S1 rims) it is also about 70% higher tensile strength (290MPa vs 490 MPa ultimate tensile strength). We have verified material supply documents plus my Dad does carry out material verification on our supplied production rims to make sure and just in February carried out the following Rockwell hardness testing with results during our latest MTB alloy rim development: Materials Tests Results: The test was a Rockwell A (Hardness Test, not ultimate tensile strength test) specification meaning a 60kgF load was applied to the rim segment (with initial priming force) using a diamond cone, the point at which the cone moves back up to after the force is released is used to give the following calculated values. Two tests are done for each so and some give a small range. DT SWISS EX1501 Test 1 - 40.5 Test 2 - 40.4 HOPE FORTUS Test 1 - 37.5 Test 2 - 38.4 STANS FLOW EX3 Test 1 - 39 Test 2 - 38.1 HUNT EnduroWide Test 1 - 42.2 Test 2 - 43.3 However, the experience you guys have against some of the leading DT rims, for example, is of course real and one we take on board. We agree and definitely see that the way the high-end 6069 alloy is used in the rim profile design and wall thicknesses is also something we are working on, so thank you for your feedback here. Adding weight in the right areas is where DT have succeeded. The Hope rims use 6061 but obviously have a much greater rim weight more similar to our E_Enduro rims above and so do perform well against high impacts in our testing, but of course all engineering design is a compromise to suit the purpose between weight, strength, or price (which can be mitigated by efficient business models e.g. how we can include 6069-T6 at these prices). Just in terms of numbers from our customer warranty information; I have checked through our warranty and crash replacement data and we had 0.42% warranty or crash replacements on the Enduro wide rims in the last year but you're right not everyone will tell us and I realise some riders will use them to their fullest extent where other riders probably buy 160mm bikes and fit Enduro wheels but just ride trail so that 's only part of the full picture, you're right. As I mentioned up top, Matt Stuttard runs the Enduro Wide for all his training and several of his EWS races, he has only written off one Enduro wide rim all season. Will Easey on the UK Cotic Team racing enduro got through only 2 alloy EnduroWide rims last year and mentioned to us that he was previously used to damaging beyond repair over 1/2 a dozen rims per year. We can clearly learn and make better rims to beat the absolute best but where we are currently shows we have some strong results, proving and testing to be even better. As I say, the experience you guys have are real and we thank you for helping us, your feedback is so valuable. It would be great to here any further suggestions you guys have or key products you like so we can use that information in our engineering development process. We have two yet to be released gravity rim designs we have done a lot of FEA work and comparative impact testing on already and even with some cutting edge strength adding features so any extra feedback you have will help us further these, so please do let us know. We're always listening and thank you. If you ever want any help with any HUNT Wheels or just have ideas please do contact us as you mention and can see here https://uk.trustpilot.com/review/www.huntbikewheels.com we just want to make sure we help anyone, hear feedback and get better, and we'd love to help if we can. Please do let us know and we will always do our best. Support@huntbikewheels.com +44 (0) 1273 931 428. Thanks again guys, Tom Marchment HUNT Wheels Co-Founder, with my brother Pete.
HuntBikeWheels mikelevy's article
Apr 10, 2020 at 5:38
Apr 10, 2020
Hunt's New E_Enduro Wheelset - Pond Beaver 2020
You're bang on, a normal HG body in alloy would not be good! These have Cro-Mo freehub body as clearly max. protection against the high torques in emtb drive trains is super important and weight clearly not the highest priority when you have 400w additional power on a 50T sprocket. Even for non eMTB we actually don't sell any HG Alloy freehub bodies on any HUNT wheels without protection usually a steel spline insert, it costs a fair bit more but Paddy and I spent too many years at UK distributors for some top wheel brands trying to help customers not impressed at paying $70 for new alloy freehub bodies deemed by brands as not warranty but chargeable "wear and tear items" that had been gouged by cassettes. So since the start every HUNT HG alloy freehub body has protection. I hope that makes sense and we'd love to hear if there's anything we can improve, we always have things we're working hard on, it's kinda easy to get excited about the new things we need to do as we're bike geeks like everyone here. Thanks again, Tom Marchment HUNT.
HuntBikeWheels mikelevy's article
Apr 10, 2020 at 5:28
Apr 10, 2020
Hunt's New E_Enduro Wheelset - Pond Beaver 2020
Cheers for the q and you have a good point the weight is only about 10-15kg diff really. A fair few of our supported riders use emtbs for training and we also have quite a few mates at bike brands who do a lot of emtb with demo fleets and we're also friends with the Bosch UK team and they all have mentioned that original equipment wheels tend to suffer a lot on e-mtbs and need replacing fairly sharpish. The weight is a part of it but another key issue is the high torque that goes through the axles, modern large cassettes, freehub pawls and whole wheel, plus the extra speed combined with weight just makes the hits that bit harsher. Yeah totally it's not that much extra but when ya spread it over 6-12 months the wear and tear is quite noticable if that makes sense. The main thing is we just know people are having issues and thought these wheels would serve a useful purpose for riders but we're always wanting to learn so any feedback is ugely welcome so big thanks. Tom Marchment HUNT Wheels.
HuntBikeWheels mikelevy's article
Apr 10, 2020 at 5:20
Apr 10, 2020
Hunt's New E_Enduro Wheelset - Pond Beaver 2020
Would love if it they did, as ya say these might be beefy enough for that. Used to love riding my mate's WR450, was way more for than my TY175 and KMX125. I'm so jealous you get to ride that beast, my wife 'suggests' I should stick to MTBs nowadays. Cheers, Tom Marchment, HUNT.
HuntBikeWheels davidarthur's article
Nov 28, 2019 at 3:17
Nov 28, 2019
Review: Hunt's Trail Wide Wheels Deliver Great Performance & Value
@bikefoole: Thanks for the feedback, sorry to hear of your previous experience with Novatec. To be completely open, they did face some issues with the previous generation hub, however have since made a number of changes to improve the quality and durability of their hubs. Like a number of manufacturers, Novatec make a wide range of products from entry to high end hubs. We only use hubs we have tested ourselves and can assure you we are a fussy bunch. The updated 3° hub is the one we have been running for a while now and found them to be very reliable whilst providing a rapid pick up. If you were to ever face a problem we stand by all our products with a 3 year warranty and as riders ourselves always aim to provide the service we'd expect. We're always listening to riders and wanting to provide the best products we can, so any feedback please do let us know.
HuntBikeWheels davidarthur's article
Nov 22, 2019 at 6:16
Nov 22, 2019
Review: Hunt's Trail Wide Wheels Deliver Great Performance & Value
Hey @rivet-team , Really sorry to hear about your experience of our Customer Service. We always aim to go above and beyond in serving riders, but in this case have clearly let you down. We are always working on ways to improve, one of which being new ways to identify and ship the correct items as we know any delays keep riders off the trails. Although we hope it's not needed, all of our freehubs are covered by a three year warranty.
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