G1993

SuperstarComponents I personally had no issues with you guys up until about 2 years ago. i had a set of superstar trizoid hubs on the AM rims bought new pre built from yourselves, had them on the bike for about half a year with no issue and then they started making a weird noise while free wheeling. i took a video and tried to email you guys multiple times about the issue as i felt it was under warranty... no replies. I must of emailed you about 10 times in one month always double checking the email address and checking my junk and spam email inbox just encase your replies ended up there. then one day i decided i would not email about my warranty issue but instead email you about a product i wished to buy... the very next day i received an email telling me about how to order them with your token idea for shipping... so obviously you were getting my emails but just ignoring them. i ended up selling the wheels on for cheap (still under the year warranty which means nothing to anyone clearly) and to this day i will discourage anyone i know from buying your products. here is a link to the video which you probably have seen a good few times by now. i can only assume it was a bent axle or something. a cheap fix that could of been resolved in a week or two if you had bothered to uphold your warranty https://www.youtube.com/watch?v=Axo8vOM6AIs&list=UU0Msqcj_0FTLR3fHoaUpBQA far happier with my new hope pro 2 evo hubs now anyway which have been on my bike for 2 years with no issues.