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Aug 24, 2015 at 5:27
Aug 24, 2015
Really disappointed about BOS after 2 months with my idylle Rare FCV 37!!!! BOS can sale me seal replacement...
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BosMTB mikelevy's article
Feb 18, 2015 at 5:56
Feb 18, 2015
BOS Dizzy - Review
Hey madm3chanic, who did you contact to get you this result?! All our non-FCV fork cartridges are backward compatible with older models, so there should always be an option available. Shoot me an email and I can try to sort you out: customerservice@bosmtb.com
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Jul 16, 2014 at 18:41
Jul 16, 2014
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BosMTB RichardCunningham's article
Mar 13, 2014 at 0:31
Mar 13, 2014
Mick Hannah's Polygon DH Racer - BOS Air-Sprung Suspension and 26-inch Wheels
Thanks for your feedback guys, we are indeed working on all of these issues. Firstly, in terms of the speed of customer service; any email sent into the address above can expect a reply within one business day. This includes updates about parts that are at our location for service. Secondly, we are aware of the issue in the Idylle user manual, and are working to correct it. Cheers, BOS MTB
BosMTB RichardCunningham's article
Mar 12, 2014 at 5:49
Mar 12, 2014
Mick Hannah's Polygon DH Racer - BOS Air-Sprung Suspension and 26-inch Wheels
Here at BOS MTB, we've been working hard in the last several months to improve the speed and response of our customer service. If you have any questions regarding service, products already in service, or anything else please don't hesitate to contact us: By email: customerservice@bosmtb.com By phone: +33 (0)5 34 25 33 66
BosMTB mattwragg's article
Mar 3, 2014 at 5:01
Mar 3, 2014
Orbea Rallon X-Team - Review
At BOS MTB, we are working hard to improve the service to our customers. For any questions or concerns, please email customerservice@bosmtb.com or call +33 (0)5 34 25 33 63 To find your nearest BOS certified service center, please visit the Customer Service page on our website: http://www.bosmtb.com/en/customer-service.html -The BOS MTB Team
BosMTB urteam's article
Jan 27, 2014 at 6:02
Jan 27, 2014
UR Team to Ride BOS Suspension in 2014
Dear BOS users, If you have any questions regarding service for our products, please direct them to me at: sav@bosmtb.com or call +33(0)534 25 33 66 and ask for the S.A.V. Department. Best, Ilan
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