Got a RockShox DOMAIN 2008/2009 with a Steel Steere Tube?

Nov 25, 2008
by Si Paton  
Warning, warning, warning!

Guys it's recall time, THE FAILURE DOES PRESENT A SAFETY ISSUE. For this reason RockShox are putting in place an official RECALL and replacement process. SRAM has issued a recall of certain RockShox Domain 302 and 318 fork models produced with a steel steerer tube. The manufacturer has determined there is a potential for the steerer tube to fail.

Read on to learn if your fork in part of the recall,
photo

Picture for illustration only.


SRAM is retrieving these RockShox Domain forks from the marketplace. Consumers with these forks should stop using them immediately and return the fork to dealers for verification of steerer material and serial number. Forks with steel steerers within the concerned date range should be replaced with a similar model fork by dealers who will be refunded.

SRAM Dealer Action-
SRAM Dealers should contact their regional distributor or SRAM DSD (Germany, Austria and Switzerland only) to obtain a return number for a replacement fork. Distributor info can be found at www.sram.com/en/locator/distributors.php

photo

The steerer tube material is visible under the center of the crown. A magnet placed on the inside of the steerer tube can be used to identify the material of the tube. Forks produced with aluminum steerer tubes are not affected by this recall.

Domain Production Codes to look out for:
09T8XXXXXXX to 42T8XXXXXXX.
The production code is located on the fork crown.

Stay Unclipped.

Si Paton
www.Descent-Gear.com

Author Info:
si-paton avatar

Member since Jul 26, 2006
361 articles

135 Comments
  • 6 0
 crazy...our shop may have been the catalyst for the recall. we had built up a bike and the other owner of my shop went out to just make sure everything was good and he bunny hopped and it just broke. he ended up not getting hurt really except for a few scrapes. called rockshox the next day and they immediately replaced it and hooked us up. they said they had never heard of that happening...then a month later, a recall. top notch service...this is why i love sram
  • 0 13
flag jonnyfaulkner (Nov 25, 2008 at 11:08) (Below Threshold)
 or they suck and made it out of real bad metal
  • 5 0
 The amount of problems in MOST bike parts these days (this one may be an exception) seems to stem from the WEIGHT WEENIES who count grams on every bike part. Manufacturers are now being forced to cut strength for weight. Maybe if some of these people spent more time in the gym instead of weighing their bike parts, manufacturers could go back to making strong products ... I am not saying heavy, but not trying to save 10 grams by compromising strength. That and making parts in cheaper labour countries ....
  • 0 0
 amen to that!!
  • 2 0
 I'm with Brule on this one, Rockshox actively sent me this to send out publically, it wasn't something handed to me in a brown envelope or leaked out over the tinternet. Personally this doesn't dent any confidence in RockShox and their products for me at all.
  • 2 0
 anyone that says this is indicative of Rockshox's poor quality is ignorant about manufacturing and consumer safety in general

safety recalls effect every industry, not just bikes...

non-bike companies like Audi, BMW and Apple have had to recall products due to safety concerns, but you would not have someone saying "Audi suck" because their car dealer called them and asked them to bring their car into the dealership to have it safety checked or a part replaced due to a product recall

this recall on the Domain is Rockshox being safety-conscious and its all part of responsible manufacturing, Rockshox does not want any one to get hurt, and if there is any doubt about the quality of a product, it will be recalled

in any manufacturing business, from time to time, information becomes available from manufacturers and suppliers that a material or process may not have been acceptable, and a recall is issued

for anyone riding a Domain with the effected serial number, take it back to the retailer you purchased it from, and get it sorted out
  • 1 0
 Well i have one that has the matching date and a steel steerer, but it is 11 years old, needs a service, and it was bought used. Should i keep riding it, or get a new one, since RockShox probably wouldn't accept an old, beat up one to get exchanged with a new one. Oh, and by the way, mine's from a scott gambler fr20.
  • 1 0
 To all people stating this recall is a poor sign of quality, it is to a very minor extent... Rockshox don't make the forks themselves in America, but batches of materials from suppliers should be checked that they meet up to standards before they are made into a product, the better the supplier, the less likely there will be any flaws or defects in the steel. Rockshox's manufacturers and their suppliers in Taiwan are the ones responsible for the problem, Rockshox's liability lies with their choice of manufacturer and their ultimate overall responsibility towards the end product consumers - they are the face of the product afterall.
  • 3 2
 fuck you guys! when rock shox said that they're releasing a fork with steel steerers i said that they would fail and be super heavy a shit! it's just way cheaping to mass produce then aluminium! when i said that the steel steerer was a bad idea i got 80 negative props!
  • 0 0
 some peoples serial# maybe on the actual steerer tube eg inside of the headtube on your bike, i know mine is, i just dropd the fork out and checkd and im all sweet Smile

and as for all the peps going on bout zochies! they have there own problems aslo so dont try hit us with that line! i have rock shoxs on my hard tail (pikes), these forks on my trail bike and 66 ata on my glory(freeride) the zochies on my glory leak air im shure my pikes dont leak any air so gona be all whiny then go do it sum whr else maybe a "all whining post here" form would be good
  • 0 0
 my friends 66s on his glory fr leaked air before he sold the bike
  • 1 1
 OMG! How can i see so much stupid posts about one single notice, they just found that some forks have a problem in the steerer tube and they know what forks have that problem, thats why they say the serial number it starts and the serial number it ends, you just gotta see if your fork's number has from "09T8" to "42T8". Some should be gratefull for this warning, I already left my bike at the store for replacement of the fork, my serial number matched. And for those that dont even have one of this forks why bother to give a comment that no1 cares about?

Cumpz
  • 2 1
 i was JUST about to buy a s/h pair... *reconsiders*

maybe i should buy some of those nice fox forks with the filed down brace Big Grin
  • 4 0
 no you should still buy the s/h forks, then if theyre the dodgy ones you can send em back and get a brand new pair, if theyre not the dodgy ones who cares, you just get the fork you were origionally gonna buy!
  • 1 2
 Customer service, sure.

It's called liability coverage... once a manufacturer receives a certain number of complaints or reports of failure they have to take action or be held liable if a future failure should result in an injury and someone (or an insurer) then decide to sue them for related losses due to negligence.

Not saying they don't care about customers, but recalls cost big $$$, they are only undertaken if they are mandatory and then they are positioned as "we care about you".
  • 1 0
 and what happenes if they sued then they lose more money so its more safe then to be sorry and end up going bankrupt
  • 0 0
 thats because everyone is generally a selfish c*nt in the reality of things, just how were programmed =\ rockshox is still a pretty good company though, even if ive only ever used their Reba Sl's on my xc rig, but justification enough- theyre air forks, and they still have the same pressure after sitting in my shed for 18months, unlike my MZ 66 SL1's which lost all their air out of one cartridge 2 hours after i bought them (brand spanking new from the shop). I still dig both companies though, as long as its 2006 Marzocchi (what a great year! Smile ).
  • 3 4
 haaahaaahaaahaaa....(breath)...haaahaaahaaahaaa...(breath)..haaahaaahaaahaahaahaahaahaahaa..(tears)..haahaahaahaahaahaahahaahaa..(snort)...hahhahahaaaahaahaahaahaa.

I really can't wait for a real suspension manufacturer to emerge like older Marzocchi. EVERYTHING on the market is poop.
  • 3 0
 get a 66 or 36 talas....beats the crap out of domains
  • 0 0
 u dont compare the two, if u wanna compare, compare the totem! the purpose of the domain is to deliver a Cheaper freeride fork, not a top grade!
  • 1 0
 The purpose of any Rock Shox is to deliver a cheap fork, not top grade. Nothing lasts anymore. I rode a 99 Marzocchi Z1 from 99 to 2004 with absolutely no problems at all. Just changed oil and seals. I also had many other Marzocchis (Monster T, Super T, Z1, 66, 888, Z2Atom race, Marathon, etc etc). Oil changed every year, and seals every two. No other problems at all on any of them. Now, unfortunately, even Marzocchis are made like shit in Taiwan. They now suffer the same tolerance issues, blowing TST cartridges, breaking TAS crap, etc etc. There is currently nowhere to turn for good products. I have owned 5 fox forks over the years, and they completely wore out in less than a year. We need a new manufacturer to emerge and give us what Marzocchi used to give us. Reliability at the expense of a little more weight. Making a fork too light alows flex and wear. Period. It's a sad day in the bike industry when I don't want any of the current products.
  • 0 0
 now that; i have to agree with. stupid china shit.
  • 0 0
 i called up SRAM today and it is only the domains that come on bikes when you buy them not the aftermarked ones so there is no need to worry about it if you bought it seperately
  • 1 1
 Sram Rckshox, truvative they all sucks that's why they replace avery crank they have with a new one ! but Ho! it's another POS crank, and kids are happy.... I'll never will buy anything from Sram/rock shox/truvative.
  • 0 0
 firstly, the only forks affected will have the serial number etched into the back of the crown. not a sticker! which CANNOT be removed. Secondly, if there is no serial number it means someone has taken the sticker off.
  • 0 0
 ok so i just got a domain 318 and it has an aluminum steer tube but the production code is in that range of numbers so should i send it back or is it good??
  • 2 0
 Yes, if you had read the OP you'd have seen this quote in bold

Forks produced with aluminum steerer tubes are not affected by this recall.
  • 0 1
 how do you know if it is aluminium?
  • 1 0
 Reading comprehension fail...

You'd have seen this quote in bold right before the previous quote I repeated...

The steerer tube material is visible under the center of the crown. A magnet placed on the inside of the steerer tube can be used to identify the material of the tube.

If the magnet sticks to the steerer, it's steel
  • 0 0
 hmm i got a steel ster tube but the #is 45T7,is it still a concern??
  • 0 0
 and its an 08
  • 1 0
 Read. The. Post.

Top to bottom. All the letters.


Domain Production Codes to look out for:
09T8XXXXXXX to 42T8XXXXXXX.
  • 0 0
 ya i did i was just confused!
  • 0 0
 me too
  • 1 0
 mine is a 09T7 with a steel steer tube
is that ok?
sorry, i read the article but i just wanna make sure
  • 1 0
 ... the 7 means you're ok according to their information.
  • 1 0
 looks to me like you got the batch right before the bad batch of steel, lucky or unlucky you depending on how you view the situation.
  • 1 1
 evan15 - are you seirously asking the windbags on this site if you should return your fork or not? Lets be honest, most people on here are just making noise. the only way to be sure is to take your fork to your LBS or at least phone in your serial number and get their word on it. Dont trust a bunch on kids on here waxing away acting all edumicated and stuff.
  • 1 0
 ya i emailed my LBS and they said if its within the code number 09T8XXXXXXX to 42T8XXXXXXX (as in this article) then thats when i return it
im just a little worried because mine is just one number away
  • 0 0
 it took over a year for the seals and bushings on mine to bed in so that they were plush, thank f@ck they have an alloy steerer!
  • 1 0
 So there saying something like this will happen....http://drunkcyclist.com/2008/11/14/eek/
  • 0 0
 ouch ouch ouch this is going to cost sram loads to do, kinder lucky for those with the fork in question especially if its kinder screwed over, you get free replacement!
  • 1 1
 This only applies to 08/09 domains? I have an 07 302 with a steel steertube but no serial on it.
  • 3 1
 MARZOCCHI !!
  • 0 1
 I got a domain fork!!! and it works very good!!! there is no problem!!! until today!!! what is the main problem in the fork???
  • 2 1
 They should do the same with the steel steerer 08 argyle 318´s to.
  • 1 1
 they should change argyle's with steel steer tube to becouse they bent like hot mettal.
  • 0 0
 FUCK!!! this pisses me off do you get a whole new fork, or just steer tube
  • 0 0
 Im 39T6XXXXXXXXX does that mean i am ok. It is very close to the 09T8 one thats all. Thanks.
  • 1 0
 F*ck yes
  • 0 0
 thank god mines an aluminum steerSmile
  • 0 0
 you can even go with a bomber 55
  • 0 0
 but of what model it is '08 or '09 ? anyone a idee ?
  • 0 0
 im sure there 09 because there just coming out and this model has 09 decals
  • 1 0
 Just look at the fork's serial number and if it is between the numbers shown, then get it sent back in.
  • 0 0
 edit this fork is the 08 model but the problem was found with the 08/09 as stated in the friken title lmao
  • 0 0
 so my serial # is 45T8 i do nt beleive that is betwenn the serail#'s shown am i right?do i have to send it back,and it is a steel steer tube...
  • 0 0
 it goes up to 42,thereforse your in the good your above 42, your 45.
  • 0 0
 Anyone found the where the serial number is?
  • 0 0
 i cant find it either
  • 0 0
 It's on the back of the right leg, just near the crown. Mine is a sticker/badge. Luckily my serial number starts 35T6 and isn't a T8 model in question.
  • 0 0
 It's a decal on the back of your lowers.
  • 0 0
 i dont have this sticker/decal or anything and i havnt removed any stickers from the forks

i cant find the number anywere on my forks
helpppppppp
  • 0 0
 the serial number is on the steerer itself on some models, it is on my set, you will have to remove it from your bike if it fails the magnet test!
  • 0 0
 ive done the magnet test and there definatly steel but theres no serial number
  • 0 0
 i have 08 318 and its fine
  • 1 1
 anybody wanna give me theirs so i can get a new fork...
  • 1 2
 omg were is the stupid serial number?
im like 100% that my forks dont have one
  • 0 0
 what company makes steel steertubes,alu all the way
  • 0 0
 rockshox, marz, fox. they all make steel steertubes on some forks.
  • 0 0
 i checked my serial it was 04T800......(dunno anymore)good / bad ?
  • 1 1
 YAWWWWWWWWWWWWWWWN just another day for fox owners ... LOL
  • 0 0
 few im lucky mine are 05t8xxxxxxxx
  • 0 1
 are all steal tube ones effected or what
  • 0 0
 * aftermarket
  • 3 6
 shit, and i was gonna try 2 get one of these on a black friday discount :/
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