Warning, warning, warning!
Guys it's recall time,
THE FAILURE DOES PRESENT A SAFETY ISSUE. For this reason RockShox are putting in place an official RECALL and replacement process. SRAM has issued a recall of certain RockShox Domain 302 and 318 fork models produced with a steel steerer tube. The manufacturer has determined there is a potential for the steerer tube to fail.
Read on to learn if your fork in part of the recall,
Picture for illustration only.
SRAM is retrieving these RockShox Domain forks from the marketplace. Consumers with these forks should stop using them immediately and return the fork to dealers for verification of steerer material and serial number. Forks with steel steerers within the concerned date range should be replaced with a similar model fork by dealers who will be refunded.
SRAM Dealer Action-
SRAM Dealers should contact their regional distributor or SRAM DSD (Germany, Austria and Switzerland only) to obtain a return number for a replacement fork. Distributor info can be found at
www.sram.com/en/locator/distributors.php The steerer tube material is visible under the center of the crown.
A magnet placed on the inside of the steerer tube can be used to identify the material of the tube. Forks produced with aluminum steerer tubes are not affected by this recall.
Domain Production Codes to look out for:
09T8XXXXXXX to 42T8XXXXXXX.
The production code is located on the fork crown.
Stay Unclipped.
Si Paton
www.Descent-Gear.com
safety recalls effect every industry, not just bikes...
non-bike companies like Audi, BMW and Apple have had to recall products due to safety concerns, but you would not have someone saying "Audi suck" because their car dealer called them and asked them to bring their car into the dealership to have it safety checked or a part replaced due to a product recall
this recall on the Domain is Rockshox being safety-conscious and its all part of responsible manufacturing, Rockshox does not want any one to get hurt, and if there is any doubt about the quality of a product, it will be recalled
in any manufacturing business, from time to time, information becomes available from manufacturers and suppliers that a material or process may not have been acceptable, and a recall is issued
for anyone riding a Domain with the effected serial number, take it back to the retailer you purchased it from, and get it sorted out
and as for all the peps going on bout zochies! they have there own problems aslo so dont try hit us with that line! i have rock shoxs on my hard tail (pikes), these forks on my trail bike and 66 ata on my glory(freeride) the zochies on my glory leak air im shure my pikes dont leak any air so gona be all whiny then go do it sum whr else maybe a "all whining post here" form would be good
Cumpz
maybe i should buy some of those nice fox forks with the filed down brace
It's called liability coverage... once a manufacturer receives a certain number of complaints or reports of failure they have to take action or be held liable if a future failure should result in an injury and someone (or an insurer) then decide to sue them for related losses due to negligence.
Not saying they don't care about customers, but recalls cost big $$$, they are only undertaken if they are mandatory and then they are positioned as "we care about you".
I really can't wait for a real suspension manufacturer to emerge like older Marzocchi. EVERYTHING on the market is poop.
Forks produced with aluminum steerer tubes are not affected by this recall.
You'd have seen this quote in bold right before the previous quote I repeated...
The steerer tube material is visible under the center of the crown. A magnet placed on the inside of the steerer tube can be used to identify the material of the tube.
If the magnet sticks to the steerer, it's steel
Top to bottom. All the letters.
Domain Production Codes to look out for:
09T8XXXXXXX to 42T8XXXXXXX.
is that ok?
sorry, i read the article but i just wanna make sure
im just a little worried because mine is just one number away
i cant find the number anywere on my forks
helpppppppp
im like 100% that my forks dont have one
cheers mate
should i buy it anyway?
because its almost 2010, will they still exange it to another domain?
Clip in to WIN!
its your own fault for buying crappy rockshox. cheap material and stupidly crap quality. buy some real forks next time.
i had 2006 pikes and bent the sterrer.
they blamed my riding. As expected although they never saw me ride, back then i really should not have been able to bend them.
Sam
i wish marz displayed the same care when it came to service
So why ask marzocchi for a new adjuster when you smashed it off? It's your fault for hitting it off whatever you did and breaking it off.
Also, there are product recalls every single day. Some of them are for things like perscribed drugs and stuff that could kill you. Anybody remember the recent recall on Dell laptop batteries which could explode and set your house on fire? People are over-reacting here. It's not like these forks are going to hold you at ransom or burn your house down with everyone inside.
My only rockshox dealer is more than 1.5 hours journey away, and they are arse-holes so it'll take weeks to get sorted too. Looks like my faulty forks are staying put! Ah well, I've got a helmet.
hugs and kisses.
you what my steerer bent because its steel???!!!! you must be stupid. the comprimise of getting an alloy steerer is strength silly boy.
ha.
I have got marz 4x and they are pimp. polished