Canyon Release 2021 Torque and Sender AL Bikes

 There is a new technology for New Torque in description on official website:
"Bearing Concept
To hold up over seasons of riding whatever the conditions, the frame is equipped with fully-sealed industrial bearings."

 To be fair, few bikes are properly built for Scottish conditions

 Stock bearings are from China. It's a low cost replacement to swap them over to Enduro bearings which have better sealing and packed with thicker grease.

Bearings being the deciding factor whether a bike is good or not is pretty trivial considering it's a direct to consumer brand that you've already saved a lot of dosh on (when comparing purchasing at RRP).

The 3mm allen head becomes a problem when you start over-torquing it and is a $1 replacement from any bolt shop.

I can think of many more things I'd consider more important when deciding on a bike.

 This! Keeping my fingers crossed.

 Although the upvotes I just want to mention that not everyone wants it. I would not buy a longer 29 Spectral. Meanwhile I am waiting for mine to arrive.

 @Christopop I’d like a modern geo (not insanely modern) 27.5 Spectral. Option of both would be nice.

 27.5 wheels look small now. 26 wheels look tiny. Lol.

 I am pretty sure what you want is the strive mate

 I looked at the Spectral and crossed it off my list based on the length of the seat tube. Hopefully cutting that shorter is part of the next update.

 go buy a strive, spectral is an ultra agile trail bike = 650b, id like a mullet not to loose the spirit but never a 29er

 @rustyglaze5: At first a 29er feels less agile which is somewhat true, but once you spend time on it, it gets more agile and is more stable at speed. When I get on my 27.5 now, it feels really twitchy. So, I just mullet-ed my 27.5 for experimenting and it greatly improved the ride with exception of the climbing. I'm a big fan of the 29er wheels in the front. I'm a short guy 5'7" that weighs 135lbs. Supposedly, I'm not a guy who would fit or like 29er.

 I own 4 Canyon bikes. Basically the bearings are crap and they don't take alignment and tolerances very seriously. Other than that, good value bikes..

 A buddy of mine had 2 torques sent to him on warranty until he gave up and sold it.

 @A1990ToyotaHilux: me too!

 I've got an Aluminium Sender, haven't had any issues. I would 100% recommend it, such a beast on DH and great at the bikepark (seemed to be low profile on the original release, not much fuss made about it, strange)

 @A1990ToyotaHilux: Me 2... side to side play and 3mm allen key heads sheering off?!

 I had a Canyon Strive 2015 to 2019 with zero issues! more than 4000km done with it! (my shapeshifter lways worked fine) (replaced bearings one time)

 Never had an issue with my Spectral and Sender. I also have a YT Jeffsey now, and zero issues there either.

 I've worked on a few, I wouldn't buy one.

 Torque especially. Linkage (Yoke) is badly designed. Bearings are crap..Lots of misalignment and too high tolerances. On top of that, their customer service is poor. Just go to the owner's page on FB and it's all there.
Never had a bike that is riding this good with so many designs and quality flaws.

 @Smokey79: Same here. Two years of bashing the shit out of it with zero issues.

 @SasaAbazovic: I saw the poll on the FB owners. Looks like very few have issues. People only post when they 'think' they have problems.
Half the time they have no idea what they're talking about, let alone know how to maintain their own bike so what credibility do they have when commenting on the frame design of a bike?

Canyon FB page has many positive reviews on the customer support. It all comes down to the office you're dealing with and if the person you're talking to is competent at their job.
Australian customer support for myself and 3 close friends has been faultless.
Just because one office is crap, doesn't mean you can say Canyon in general is crap. The same applies to the inverse too. Giving specifics of what office has been giving poor quality service does help.

Like the above, you only hear from people when they have something to complain about so it will saturate the FB groups.

 @tkdbboy: Sry to inform you but looks like 50% of the Torque bikes, even "new" models, develop some play in the Yoke inside the first 6m or so. You are not calling that a badly designed part? If it's not that big of a problem, on that large scale, then why they don't want to sell or fulfill a warranty to half of that ppl? Why the cs offices are overwhelmed with warranty requests on that scale that they can't reply to a simple email within 10 days.
Believe me, I have been in more than a few bike factories to know when a company is cheap on a QC.
The formula is simple and it goes something like this: www.youtube.com/watch?v=SiB8GVMNJkE

And also, from what you can find on FB groups, it seems that only Australian cs are doing their job like it supposes to do (or they don't employ incompetent people)

Ofc, but when any group is saturated with only one problem, you need to ask "is this thing ok to be like that? Maybe something is wrong here"?

 @SasaAbazovic: Where are you getting this 50% statistic from? Has there been a poll or are you just assuming that only people who post online are the raw sample data?

The only raw statistic I can see is the poll done on the FB group which the results show not even remotely close to what you're stating.

You can't really call it a bad design when at most your description is a vague 'some kind of play'. I'm not discounting there is a problem but the whole outrage approach with non quantifiable information claiming there is a problem just doesn't cut it.

Where are you getting this 'overwhelmed with warranty requests' fact from? You seem to be either cherry picking a post or two or assuming your experience you've had is what is happening all around the world.

If you think any company in this world has all staff who are completely competent at their job then you have no idea of the real world.

If you've "been in more than a few bike factories to know when a company is cheap on a QC" which means you apparently were completely aware of the quality but still purchased one? I think you're putting a bit of pepper on your statements.

From what I've seen, they do fulfill a replacement yoke at times depending on the office. (even to the point of calling every Torque owner in Australia proactively offering them a new yoke). Yes, all consumers should be issued a replacement yoke.

Not only Australia has good service, but also UK and US seem to have good service too. Poland on the other hand is terrible, plus another European country which I can't recall.
100% those countries should do better, but if everyone who has a bad experience with them takes your outrage approach of going 'Canyon cs is bad! Never again. (more emotionally driven vague comments) ' .. then you just sound less credible than providing clear and meaningful information like 'My dealings with Canyon Poland was well below acceptable. Here is what happened: .... '

You're correct, the page is only saturated with one problem because:
A. Its the only problem people have to post about (and by the looks of it, when they're asked more detailed info about it like what effect does it have when riding? They don't reply).
B. People only post when they have a problem. So what else are they going to post about if they don't post good experiences?

Look at the YT owners and there is a sea of either e13 problems or Capra cracked chainstays. At least in those pages, they have determined a quantifiable problem. Even look at the Pole owners group for bikes that cost 2x more with catastrophic failure. Imagine how pissed those guys are, and here at worst you have to replace 2 plastic bushings every season.

It seems like you expect Santa Cruz level of frame manufacturing process and quality for half the price.

 I pedal mine uphill without any issues at all. Not rushing it though, that's not the point. But I do 95% of my riding without shuttle and I'm as happy as I could be with this bike.

 @DoubleCrownKing: You can fit a dropper on DH bike and pedal uphill. Eventually you'll get there. Without any issues.
However, it's hard not to notice that today we already have similar bikes with upgraded geometry (like new Propain) that are much easier to live with compared to the Torque

 @DoubleCrownKing: Same! I'm in the process of turning mine into a mullet too - potentially nicer than these 2021s...

 @DoubleCrownKing: it also depends on your height... I can tell you that the seat post extension which is needed for a 6´4" guy to get in a pedal position is killin you and your position on the bike.
For guys at around 5'7" this isn´t a big issue in comparison...

 @pakleni: It is always people who never tried the bike who think they know how it behaves better than owners...
I often do 1000m d+ enduro sessions with mine, no problems and the riding position is just perfect for downhill.

 I wonder how all those roadies pedal up Hill’s..... you know with their 72deg seat tubes, which is standard in road bike land.

I pedal with my legs, I’ve riden all sorts of STAs not one made any difference, apart from steep 78deg making me feel like I’m about to be ejected OTB when smashing along flat rough trails

 @aushred: standard roadie (almost) never climb roads steeper than 15%. Also, body position is a little bit different. My bike has TT length of 575 mm, 11 cm stem, 8 cm of handlebars Reach + lenght of the shifters (let's add another 5 cm). That makes how much? Around 800?
13 cm longer than my mtb! And at least 10 cm lower (compared with the drop on my mtb).
Do you still wants to compare apples and oranges?

 It's the only "negative" point with the Torque, nowhere to put a bottle in the frame. But nothing a small camelback doesn't solve.

 only beer

 @DoubleCrownKing: Only negative, besides a lot of play in the linkage and bolts shearing of.

 @A1990ToyotaHilux: This!

 hiding them in the top for looks and they poke out of the bottom so you don't need to fish for them from the rear, idk.

 The idea is not to bleed brake to change it, and it is probably easier to do.
Don't forget it is a low cost bike: 4k torque is carbon frame with 36 grip2 and XT, just compare it with a 4k santacruz...

 @pasteque51: I hear ya, but transition did the same thing on their frames and avoided a snag point, that would rip your brake cable off, requiring replacement of the cable and a bleed. Just doesn't make a lot of sense on an otherwise well executed bike.

 yeahhhhhhhh

 I've been a sender of a lot of information about these bikes, so I think that may not be true

 Look at the intro Specialized Epic. Shimano Hubs on a $4k bike.

 Norco won't feel too hurt by being copied. Have you ever seen a Canyon sold in this country? Nope. They don't think Canadians ride bikes, I guess????

 @billyjack: i heard canadians aren't even good

 @arrowheadrush: I heard they all apologized for not being any good.

 @billyjack: F&%K em....

 @billyjack: cana-what?

 They don’t give a crap about Canada. Just like the rest of the world. @billyjack:

 @ricochetrabbit: florida man, florida man, not too intelligent, but he does his best

 @arrowheadrush: Florida. America's flacid penis.

 Looks like all the AL models are 27.5. If you want 29 or mullet you have to buy the carbon.

 Shit tiny wheels, unrideable

 Torque to the hand

 'member when we made fun of the "wagon wheels"? The good old times, last year

 @Milko3D: I remember when Yeti made it's first 29" ht. PR part started with something like this: "When they asked us why we don't make 29ers, we said that we don't make clown bikes.."

 @pakleni: haha, I've missed that, brilliant

anyway, it doesn't matter the what size wheels each of us rides, it's just funny

 Its Canyon's freeride bike, in that case at the bike park 27>29 all day everyday, no update on the specs does sucks but really its a yoke bike so who cares

 Swivel your phone or screen 45 degrees to the right